Transient solution of the M/M/c queue with balking and reneging. - Ragab Omarah Al-Seedy; A. A. El-Sherbiny; Shaban A. El-Shehawy; Sherif I. Ammar (Comput. Math. Appl., 2009)

A matrix approach for the transient solution of an M/M/1/N queue with discouraged arrivals and reneging. - Sherif I. Ammar; A. A. El-Sherbiny; S. A. El-Shehawy; Ragab Omarah Al-Seedy (Int. J. Comput. Math., 2012)