Who is carrying the monkey? the service manager concept. - A. Sheth; S. S. Swaminathan (SIGUCCS, 1980)

Breadth of range and depth of stock: forecasting and inventory management at Euro Car Parts Ltd. - F. R. Johnston; Estelle A. Shale; S. Kapoor; R. True; A. Sheth (J. Oper. Res. Soc., 2011)