Information Transparency and Customer Churn: Evidence from the Insurance Industry. - Aaron Cheng; Ting Li 022; Paul A. Pavlou (ICIS, 2016)

On Intelligent Transportation Systems and Road Congestion. - Aaron Cheng; Min-Seok Pang; Paul A. Pavlou (ICIS, 2016)

Skill-Biased Technical Change Again? Estimating the Effect of TaskRabbit on Local Employment in the Housekeeping Industry. - Xue Guo; Aaron Cheng; Paul A. Pavlou (ICIS, 2019)

Still Targeting Younger Customers? A Field Experiment on Digital Communication Channel Migration. - Zherui Yang; Aaron Cheng; Ting Li 022 (ICIS, 2019)

How Shall We Start? Initial Communication Media and Subsequent Patient Engagement on a Mobile Mental Healthcare Platform. - Weiwei Sun; Aaron Cheng; Xitong Guo (ICIS, 2021)

First Service Communication Media and Subsequent Patient Engagement: Evidence from a Mobile Mental Healthcare Platform. - Weiwei Sun; Aaron Cheng; Xitong Guo (PACIS, 2021)

E-Commerce Live Streaming and Local Entrepreneurship: the Role of Government Officials' Participation. - Xiaoye Li; Jiancheng Wang; Aaron Cheng; Qian Fang (ECIS, 2023)