Toward Identifying the Factors Associated with Conversational Agents' Performance. - Abdul Kader Khan; Prashant Palvia (AMCIS, 2023)

Response Failure of Mental Health Chatbots: Examining the Impact on Discontinuance. - Abdul Kader Khan; Rahul Singh (AMCIS, 2023)

Perceived Response Failure of Mental Health Chatbots: Conceptualization and Consequences on Discontinuance. - Abdul Kader Khan; Rahul Singh; Joyendu Bhadury (ICIS, 2024)