Clustering of Web Users: K-Means vs. Fuzzy C-Means. - Pawan Lingras; Rui Yan; Adish Jain (IICAI, 2003)

Supermarket Customer Attrition Analysis Based on Cluster Membership Patterns. - Chad West; Adish Jain; Pawan Lingras; Bill Leonard (IICAI, 2003)