Really, it's for your own good...making augmented reality navigation tools harder to use. - James Wen; Agnes A. Deneka; William S. Helton; Mark Billinghurst (CHI Extended Abstracts, 2014)

Fighting Technology Dumb Down: Our Cognitive Capacity for Effortful AR Navigation Tools. - James Wen; Agnes A. Deneka; William S. Helton; Andreas Dünser; Mark Billinghurst (HCI (3), 2014)

An embodied conversational agent coach to support societal participation learning by low-literate users. - Dylan G. M. Schouten; Agnes A. Deneka; Mariët Theune; Mark A. Neerincx; Anita H. M. Cremers (Univers. Access Inf. Soc., 2023)