Applying social network analysis on customer complaint handling. - Agnieszka Sitko-Lutek; Supakij Chuancharoen; Arkhom Sukpitikul; Kongkiti Phusavat (Ind. Manag. Data Syst., 2010)

Interrelationships between intellectual capital and performance: empirical examination. - Kongkiti Phusavat; Narongsak Comepa; Agnieszka Sitko-Lutek; Keng-Boon Ooi (Ind. Manag. Data Syst., 2011)

Intellectual Capital: Implications for Industrial Competitiveness in Thailand. - Kongkiti Phusavat; Narongsak Comepa; Agnieszka Sitko-Lutek; Keng-Boon Ooi (Ind. Manag. Data Syst., 2012)

Productivity management: integrating the intellectual capital. - Kongkiti Phusavat; Narongsak Comepa; Agnieszka Sitko-Lutek; Keng-Boon Ooi (Ind. Manag. Data Syst., 2013)