Understanding the antecedents of customer loyalty in the Chinese mobile service industry: a push-pull-mooring framework. - Hong Zhang; Yaobin Lu; Sumeet Gupta 002; Ling Zhao 001; Aihui Chen; Han Huang (Int. J. Mob. Commun., 2014)

Can customer satisfaction and dissatisfaction coexist? An issue of telecommunication service in China. - Aihui Chen; Yaobin Lu; Sumeet Gupta 002; Qi Xiaolin (J. Inf. Technol., 2014)

Classifying, Measuring, and Predicting Users' Overall Active Behavior on Social Networking Sites. - Aihui Chen; Yaobin Lu; Patrick Y. K. Chau; Sumeet Gupta 002 (J. Manag. Inf. Syst., 2014)

Adapt to Changes or Not? The Mediating Effect of Individual Adaptability between Social Media and Task Performance. - Yang Gao; Xi Zhang 009; Aihui Chen; Yongqiang Sun; Renyu Zhang (HICSS, 2016)

Enhancing perceived enjoyment in social games through social and gaming factors. - Aihui Chen; Yaobin Lu; Bin Wang 001 (Inf. Technol. People, 2016)

Customers' purchase decision-making process in social commerce: A social learning perspective. - Aihui Chen; Yaobin Lu; Bin Wang 001 (Int. J. Inf. Manag., 2017)

Enhancing the Decision Quality through Learning from the Social Commerce Components. - Aihui Chen; Yaobin Lu; Sumeet Gupta 002 (J. Glob. Inf. Manag., 2017)

Protective behavior in ride-sharing through the lens of protection motivation theory and usage situation theory. - Aihui Chen; Yaobin Lu (Int. J. Inf. Manag., 2021)

Higher Price: A Benefit of Online Value Co-Creation Activities in Sponsored Communities. - Aihui Chen; Yaobin Lu; Yeming Gong (Inf. Manag., 2022)

Are you willing to forgive AI? Service recovery from medical AI service failure. - Aihui Chen; Yueming Pan; Longyu Li; Yunshuang Yu (Ind. Manag. Data Syst., 2022)

Repairing the trust in ride-sharing after security incidents. - Aihui Chen; Jinlin Wan; Yaobin Lu (Ind. Manag. Data Syst., 2022)

The match and mismatch between providers and customers in accommodation sharing: a cognitive style perspective. - Aihui Chen; Ying Yu; Yaobin Lu (Inf. Technol. People, 2022)

Employees' learning behavior in the context of AI collaboration: a perspective on the job demand-control model. - Aihui Chen; Tuo Yang; Jinfeng Ma; Yaobin Lu (Ind. Manag. Data Syst., 2023)

Harmony in intelligent hybrid teams: the influence of the intellectual ability of artificial intelligence on human members' reactions. - Aihui Chen; Mengqi Xiang; Mingyu Wang; Yaobin Lu (Inf. Technol. People, 2023)

Be a good speaker in livestream shopping: A speech act theory perspective. - Aihui Chen; Yini Zhang; Yutong Liu; Yaobin Lu (Electron. Commer. Res. Appl., 2023)

The interaction between the anchor and customers in live-streaming E-commerce. - Aihui Chen; Yaning Chen; Ruohan Li; Yaobin Lu (Ind. Manag. Data Syst., 2024)

Trust development in live streaming commerce: interaction-based building mechanisms and trust transfer perspective. - Yanhong Chen; Man Li; Aihui Chen; Yaobin Lu (Ind. Manag. Data Syst., 2024)

The Dual Impact of Digital Technology Collaboration Network on Cybersecurity Risk: From the Perspective of Embeddedness. - Aihui Chen; Yini Zhang; Nan Feng (PACIS, 2025)

Cracking the AI recruitment code: Striving for transparency in finding the right person-job fit. - Aihui Chen; Feifei Han; Xinyi Zhang; Yaobin Lu (Inf. Manag., 2025)

Speciesism toward AI: The mechanism of AI affection expression on user satisfaction. - Aihui Chen; Yunshuang Yu; Yaobin Lu (Inf. Manag., 2025)