Appropriation of online services by citizens: innovating through a "bottom-up" approach. - Alain Daou; Egide Karuranga; Fatou Thiam; Sehl Mellouli; Diane Poulin (DG.O, 2012)

E-government in outlying regions: A manager's perspective. - Alain Daou; Egide Karuranga; Fatou Thiam; Sehl Mellouli; Diane Poulin (Inf. Polity, 2013)