Nice surprise, more present than a machine: Experiences evoked by a social robot for guidance and edutainment at a city service point. - Kirsikka Kaipainen; Aino Ahtinen; Aleksi Hiltunen (MindTrek, 2018)

CivicBots - Chatbots for Supporting Youth in Societal Participation. - Kaisa Väänänen; Aleksi Hiltunen; Jari Varsaluoma; Iikka Pietilä (CONVERSATIONS, 2019)