Real-time monitoring and operational assistant system for mobile networks. - Alessandro Rigallo; Anna Lisa Stringa; Fabrizio Verroca (NOMS, 2002)

An Innovative Approach for Managing Competence: An Operational Knowledge Management Framework. - Giulio Valente; Alessandro Rigallo (KES, 2003)

Using Case-Based Reasoning to Support Operational Knowledge Management. - Giulio Valente; Alessandro Rigallo (EKAW, 2004)