Re-designing the service experience in the value co-creation process: an exploratory study of a healthcare network. - Francesco Schiavone; Daniele Leone; Annarita Sorrentino; Alessandro Scaletti (Bus. Process. Manag. J., 2020)

Fuzzy set theory-based comparative evaluation of cloud service offerings: an agro-food supply chain case study. - Luigi Coppolino; Luigi Romano; Alessandro Scaletti; Luigi Sgaglione (Technol. Anal. Strateg. Manag., 2021)