A multi-level approach for hierarchical Ticket Classification. - Matteo Marcuzzo; Alessandro Zangari; Michele Schiavinato; Lorenzo Giudice; Andrea Gasparetto; Andrea Albarelli (W-NUT@COLING, 2022)

Recommendation Systems: An Insight Into Current Development and Future Research Challenges. - Matteo Marcuzzo; Alessandro Zangari; Andrea Albarelli; Andrea Gasparetto (IEEE Access, 2022)

Fruit Ripeness Classification: a Survey. - Matteo Rizzo; Matteo Marcuzzo; Alessandro Zangari; Andrea Gasparetto; Andrea Albarelli (CoRR, 2022)

A Survey on Text Classification Algorithms: From Text to Predictions. - Andrea Gasparetto; Matteo Marcuzzo; Alessandro Zangari; Andrea Albarelli (Inf., 2022)

Ticket automation: An insight into current research with applications to multi-level classification scenarios. - Alessandro Zangari; Matteo Marcuzzo; Michele Schiavinato; Andrea Gasparetto; Andrea Albarelli (Expert Syst. Appl., 2023)

Crossing the Divide: Designing Layers of Explainability. - Alessandro Zangari; Matteo Marcuzzo; Matteo Rizzo; Andrea Albarelli; Andrea Gasparetto (ICAISC (1), 2024)

Stop Overkilling Simple Tasks with Black-Box Models, Use More Transparent Models Instead. - Matteo Rizzo; Matteo Marcuzzo; Alessandro Zangari; Michele Schiavinato; Andrea Albarelli; Andrea Gasparetto (ICPRAI (1), 2024)