Psychological first aid models during the COVID-19 Outbreak : The role of InfoCommunication Technologies. - Nelson Mauro Maldonato; Alessandro Chiodi; Mario Bottone; Cristiano Scandurra; Salvatore de Lucia; Marzia Duval; Alessia Lipardi; Grazia Isabella Continisio; Benedetta Muzii; Valentina Luccarelli (CogInfoCom, 2020)