From local IT needs to global process transformation: Hilti's customer service program. - Jan vom Brocke; Theresa Schmiedel; Alexander Simons; Alexander Michael Schmid; Martin Petry; Christoph Baeck (Bus. Process. Manag. J., 2016)

The Socio-Technical Dimension of Inertia in Digital Transformations. - Alexander Michael Schmid; Jan Recker; Jan vom Brocke (HICSS, 2017)

Beyond Resistance: towards a Multi-Level Perspective on Socio-Technical inertia in Organizational Transformation. - Alexander Michael Schmid (ECIS, 2019)

IT-enabled organizational transformation: a structured literature review. - Jan vom Brocke; Alexander Michael Schmid; Alexander Simons; Norizan Safrudin (Bus. Process. Manag. J., 2021)