Erfolgsfaktoren von On-Demand-Enterprise-Systemen aus der Sicht des Anbieters - eine explorative Studie. - Alexander Wieneke; Sebastian Walther; Rüdiger Eichin; Torsten Eymann (Wirtschaftsinformatik, 2013)

Features for Social CRM Technology - An Organizational Perspective. - Torben Küpper; Reinhard Jung; Tobias Lehmkuhl; Alexander Wieneke (AMCIS, 2014)

Performance Measures for Social CRM: A Literature Review. - Torben Küpper; Reinhard Jung; Tobias Lehmkuhl; Sebastian Walther; Alexander Wieneke (Bled eConference, 2014)

Social CRM Performance Model: An Empirical Evaluation. - Torben Küpper; Tobias Lehmkuhl; Nicolas Wittkuhn; Alexander Wieneke; Reinhard Jung (Bled eConference, 2015)

Assessment Schema for Social CRM Tools: An Empirical Investigation. - Torben Küpper; Alexander Wieneke; Nicolas Wittkuhn; Tobias Lehmkuhl; Reinhard Jung (Bled eConference, 2015)

Technology Use of Social Media within Customer Relationship Management: An Organizational Perspective. - Torben Küpper; Tobias Lehmkuhl; Alexander Wieneke; Reinhard Jung (PACIS, 2015)

Evaluating Social CRM Performance: An Organizational Perspective. - Torben Küpper; Alexander Wieneke; Tobias Lehmkuhl; Reinhard Jung (PACIS, 2015)

Measuring Social CRM Performance: A Preliminary Measurement Model. - Torben Küpper; Torsten Eymann; Reinhard Jung; Tobias Lehmkuhl; Sebastian Walther; Alexander Wieneke (Wirtschaftsinformatik, 2015)

Exploring Affordances of Business Intelligence & Analytics with regard to Customer-Oriented Work Practices. - Alexander Wieneke; Christiane Lehrer; Reinhard Jung (PACIS, 2016)

Privacy-Related Decision-Making in the Context of Wearable Use. - Alexander Wieneke; Christiane Lehrer; Raphael Zeder; Reinhard Jung (PACIS, 2016)

Generating and exploiting customer insights from social media data. - Alexander Wieneke; Christiane Lehrer (Electron. Mark., 2016)

How Big Data Analytics Enables Service Innovation: Materiality, Affordance, and the Individualization of Service. - Christiane Lehrer; Alexander Wieneke; Jan vom Brocke; Reinhard Jung; Stefan Seidel 001 (J. Manag. Inf. Syst., 2018)