Designing an Adaptive Neuro Fuzzy Inference System for Prediction of Customers Satisfaction. - Mehdi Neshat; Ali Akbar Pourahmad; Mohammad Reza Hasani (J. Inf. Knowl. Manag., 2016)

Using LibQUAL Model for Improving the Level of Students' Satisfaction from Quality of Services in Academic Libraries: A Case Study in North Khorasan Province, Iran. - Ali Akbar Pourahmad; Mehdi Neshat; Mohammad Reza Hasani (J. Inf. Knowl. Manag., 2016)