The Impact of Interorganizational Networks on Buyer-Seller Relationships. - Charles Steinfield; Robert E. Kraut; Alice P. Chan (Doing Business Electronically, 1998)

Coordination and Virtualization: The Role of Electronic Networks and Personal Relationships. - Robert E. Kraut; Charles Steinfield; Alice P. Chan; Brian S. Butler; Anne Hoag (J. Comput. Mediat. Commun., 1998)

Computer Mediated Markets: An Introduction and Preliminary Test of Market Structure Impacts. - Charles W. Steinfield; Alice P. Chan; Robert E. Kraut (J. Comput. Mediat. Commun., 2000)