Bringing the State-of-the-Art to Customers: A Neural Agent Assistant Framework for Customer Service Support. - Stephen Obadinma; Faiza Khan Khattak; Shirley Wang; Tania Sidhorn; Elaine Lau; Sean Robertson; Jingcheng Niu; Winnie Au; Alif Munim; Karthik Raja K. Bhaskar (EMNLP (Industry Track), 2022)

Bringing the State-of-the-Art to Customers: A Neural Agent Assistant Framework for Customer Service Support. - Stephen Obadinma; Faiza Khan Khattak; Shirley Wang; Tania Sidhom; Elaine Lau; Sean Robertson; Jingcheng Niu; Winnie Au; Alif Munim; Karthik Raja K. Bhaskar; Bencheng Wei; Iris Ren; et al. (CoRR, 2023)

MedRAX: Medical Reasoning Agent for Chest X-ray. - Adibvafa Fallahpour; Jun Ma; Alif Munim; Hongwei Lyu; Bo Wang (CoRR, 2025)