Towards Mode 2 knowledge production: Analysis and proposal of a framework for research in business processes. - Douglas Rafael Veit; Daniel Pacheco Lacerda; Luis Felipe Riehs Camargo; Liane Mahlmann Kipper; Aline Dresch (Bus. Process. Manag. J., 2017)

Key critical success factors of BPM implementation: a theoretical and practical view. - Bruna Kaziano do Amaral Castro; Aline Dresch; Douglas Rafael Veit (Bus. Process. Manag. J., 2020)