The Transition of Sports Marketing from E-CRM to E-SRM. - Alireza Faed; Afsaneh Ashouri; Mehdi Faed (3PGCIC, 2010)

The Critical Success Factors for Implementation of CRM and Knowledge Management in a Work Setting. - Alireza Faed; Pedram Radmand; Alex Talevski (3PGCIC, 2010)

A conceptual model for interactivity, complaint and expectation for CRM. - Alireza Faed (CISIM, 2010)

Analysis of digital DSP blocks using GDI technology. - Mehdi Faed; Mohammad Mortazavi; Alireza Faed (CISIM, 2010)

The Impact of Multichannel Customer Management on e-CRM. - Afsaneh Ashouri; Alireza Faed (EMS, 2010)

The Impact of Trust and Interactivity on Intensifying Customer Loyalty for CRM. - Alireza Faed; Afsaneh Ashouri; Chen Wu (KMIS, 2010)

E-Eagerness Leverages on the Breakthrough of E-Commerce in the Public Sector: Case Study of Khuzestan Water & Power Authority of Iran 1. - Laleh Kasraian; Alireza Faed (ICEBE, 2010)

The efficient bond among mobile commerce, CRM and E-loyalty to maximise the productivity of companies. - Alireza Faed; Afsaneh Ashouri; Chen Wu (ICIS, 2010)

Intelligent CRM on the Cloud. - Alireza Faed; Chen Wu 001; Elizabeth Chang 001 (NBiS, 2010)

Bilateral Synergy of the Internet and Distribution Value Chain on Iranian Tourism. - Narges Homayooni; Alireza Faed (NBiS, 2010)

Linear Modelling and Optimization to Evaluate Customer Satisfaction and Loyalty. - Alireza Faed; Omar Khadeer Hussain; Mehdi Faed; Zahra Saberi (ICEBE, 2012)

Track J: Fuzzy semantic computing in digital ecosystems. - Morteza Saberi; Edy Portman; Ali Azadeh; Alireza Faed (DEST, 2013)

A methodology to map customer complaints and measure customer satisfaction and loyalty. - Alireza Faed; Omar Khadeer Hussain; Elizabeth Chang 001 (Serv. Oriented Comput. Appl., 2014)

Intelligent customer complaint handling utilising principal component and data envelopment analysis (PDA). - Alireza Faed; Elizabeth Chang 001; Morteza Saberi; Omar Khadeer Hussain; Ali Azadeh (Appl. Soft Comput., 2016)

Knowledge Model to Manage Customer Satisfaction Based on Claims. - Hernan E. Villanueva A.; Alireza Faed; Miguel A. Truffa M. (ICEBE, 2017)

An approach to evaluate customer satisfaction and loyalty using soft skills and logistics factors. - Alireza Faed; Omar Khadeer Hussain (ICEBE, 2022)

Comparison of Incentive Strategies on the Buyer's Decision-making Process Using PLS-SEM Approach. - Alireza Faed; Omar Khadeer Hussain (ICEBE, 2023)