The Intervening Role of Infrastructures in E-Learning Performance. - Abbas Keramati; Masoud Afshari-Mofrad; Delnia Amir-Ashayeri; Alireza Nili (DEIS, 2011)

Investigating the Correlation between Customer Retention Programs of CRM and Customer Retention in E-Banking Context. - Alireza Nili; Abbas Keramati (DEIS, 2011)

Customer Retention Programs of CRM and Customer Retention in E-Banking. - Alireza Nili; Abbas Keramati (Int. J. E Entrepreneurship Innov., 2012)

A Typology of Technological Enablers of Website Service Failure Prevention. - Alireza Nili; Mary Tate; Guy G. Gable (PACIS, 2014)

Developing a Methodology for Online Service Failure Prevention: Reporting on an Action Design Research Project-in-Progress. - Jacques Louis Du Preez; Mary Tate; Alireza Nili (ACIS, 2015)

Digital service problems: Prevention and user persistence in solving them. - Alireza Nili (2016)

A Critical Analysis of Inter-Coder Reliability Methods in Information Systems Research. - Alireza Nili; Mary Tate; Alistair Barros (ACIS, 2017)

A Framework and Approach for Analysis of Focus Group Data in Information Systems Research. - Alireza Nili; Mary Tate; David Johnstone 001 (Commun. Assoc. Inf. Syst., 2017)

Technological Enablers for Preventing Service Failure with E-Commerce Websites. - Alireza Nili; Alistair Barros; David Johnstone 001; Mary Tate (ECIS, 2019)

Modeling Conversational Agents for Service Systems. - Renuka Sindhgatta; Alistair Barros; Alireza Nili (OTM Conferences, 2019)

The process of solving problems with self-service technologies: a study from the user's perspective. - Alireza Nili; Mary Tate; David Johnstone 001 (Electron. Commer. Res., 2019)

A Disciplined Approach for Enhancing the Technology Acceptance Model. - Alireza Nili; Mary Tate; Alistair Barros (ECIS, 2020)

The Effective Use of Social Media Networks for Collaborative Learning in Higher Education. - Lakmali Herath Jayarathna; Rebekah Eden; Erwin Fielt; Alireza Nili (ICIS, 2020)

Contextualizing the Effective Use of Social Media Network for Collaborative Learning: An Affordance Perspective. - Lakmali Jayarathna; Rebekah Eden; Erwin Fielt; Alireza Nili (PACIS, 2020)

Chatbot-mediated public service delivery A public service value-based framework. - Tendai Makasi; Alireza Nili; Kevin C. Desouza; Mary Tate (First Monday, 2020)

Reducing Consumer Uncertainty: Towards an Ontology for Geospatial User-Centric Metadata. - Hasti Ziaimatin; Alireza Nili; Alistair Barros (ISPRS Int. J. Geo Inf., 2020)

An approach for selecting and using a method of inter-coder reliability in information management research. - Alireza Nili; Mary Tate; Alistair Barros; David Johnstone 001 (Int. J. Inf. Manag., 2020)

Older Professionals' Adaptation to New Information Technologies: A Study in the Context of Non-Standard Employment. - Christoph Niesel; Alireza Nili (HICSS, 2021)

Scaling up chatbots for corporate service delivery systems. - Alistair Barros; Renuka Sindhgatta; Alireza Nili (Commun. ACM, 2021)

Public Service Values and Chatbots in the Public Sector: Reconciling Designer efforts and User Expectations. - Tendai Makasi; Alireza Nili; Kevin C. Desouza; Mary Tate (HICSS, 2022)

Salient design features that your social media platform needs: The case of online communities of interest. - Alireza Nili; Alistair Barros (First Monday, 2022)

A Typology of Chatbots in Public Service Delivery. - Tendai Makasi; Alireza Nili; Kevin C. Desouza; Mary Tate (IEEE Softw., 2022)

What Can the Public Sector Teach Us About Deploying Artificial Intelligence Technologies? - Alireza Nili; Kevin C. Desouza; Tan Yigitcanlar (IEEE Softw., 2022)

Save your projects: How to minimize cognitive biases that re-engage you with underperforming vendors. - Alireza Nili; Alistair Barros (CENTERIS/ProjMAN/HCist, 2023)

Why do project managers underuse Management Information Systems theories in their management of IT projects? - Alireza Nili; Colin J. Fidge; Michael Rosemann (CENTERIS/ProjMAN/HCist, 2023)

Responsible smart home technology adoption: exploring public perceptions and key adoption factors. - Wenda Li; Tan Yigitcanlar; Alireza Nili; Will Browne; Fei Li (Internet Things, 2025)