THE HCRC MAP TASK CORPUS: Natural Dialogue For Speech Recognition. - Henry S. Thompson; Anne H. Anderson; Ellen Gurman Bard; Gwyneth Doherty-Sneddon; Alison Newlands; Catherine Sotillo (HLT, 1993)

Impact of Video-Mediated Communication on Simulated Service Encounters. - Anne H. Anderson; Alison Newlands; Jim Mullin; Annemarie Fleming; Gwyneth Doherty-Sneddon; Jeroen M. van der Velden (Interact. Comput., 1996)