Usability of online grocery systems: a focus on errors. - Mark B. Freeman; Alison Norris; Peter Hyland (OZCHI, 2006)

Community Websites and what makes them Sustainable: Evidence from Australia. - Alison Norris; Mark B. Freeman (PACIS, 2006)

Community Domain Name Policy Development. - Alison Norris; Mark Freeman 001 (ACIS, 2007)

Community Website Sustainability: An Australian Perspective. - Alison Norris (International Conference on Internet Computing, 2007)

Community Geographic Domain Names. - Alison Norris (Encyclopedia of Portal Technologies and Applications, 2007)

The importance of community engagement in policy development: an Australian case study. - Alison Norris; Mark B. Freeman (ISTAS, 2008)