Which Maturity Is Being Measured? A Classification of Business Process Maturity Models. - Amy Van Looy; Manu De Backer; Geert Poels (EIS, 2010)

Does IT Matter for Business Process Maturity? A Comparative Study on Business Process Maturity Models. - Amy Van Looy (OTM Workshops, 2010)

Questioning the Design of Business Process Maturity Models. - Amy Van Looy; Manu De Backer; Geert Poels (EIS, 2011)

Towards a Decision Tool for Choosing a Business Process Maturity Model. - Amy Van Looy; Manu De Backer; Geert Poels (DESRIST, 2012)

Looking for a Fit for Purpose: Business Process Maturity Models from a User's Perspective. - Amy Van Looy (CONFENIS, 2012)

Current Pitfalls Of Business Process Maturity Models: A Selection Perspective. - Amy Van Looy (ECIS, 2013)

On the Importance of Organisational Culture and Structure in Business Process Maturity. - Amy Van Looy; Manu De Backer (ICIS, 2013)

Choosing the right business process maturity model. - Amy Van Looy; Manu De Backer; Geert Poels; Monique Snoeck (Inf. Manag., 2013)

A Literature Study on the State-of-the-Art of Contingency Research in Business Process Management. - Tom Pauwaert; Amy Van Looy (OTM Workshops, 2014)

A conceptual framework and classification of capability areas for business process maturity. - Amy Van Looy; Manu De Backer; Geert Poels (Enterp. Inf. Syst., 2014)

Business Process Maturity - A Comparative Study on a Sample of Business Process Maturity Models - Amy Van Looy (Springer, 2014)

On the Importance of Non-technical Process Capabilities to Support Digital Innovations. - Amy Van Looy (BPM, 2015)

An Experiment for Measuring Business Process Maturity with Different Maturity Models. - Amy Van Looy (ECIS, 2015)

Elements for Tailoring a BPM Maturity Model to Simplify its Use. - Marie-Therese Christiansson; Amy Van Looy (BPM (Forum), 2017)

Sustainability Performance Measurement - A Preliminary Classification Framework of Models and Indicators. - Dries Couckuyt; Amy Van Looy; Manu De Backer (Business Process Management Workshops, 2017)

A Quantitative Study of the Link Between Business Process Management and Digital Innovation. - Amy Van Looy (BPM (Forum), 2017)

A Systematic Literature Review of the Use of Social Media for Business Process Management. - Jana Prodanova; Amy Van Looy (Business Process Management Workshops, 2017)

Evaluating Business Process Maturity Models. - Amy Van Looy; Geert Poels; Monique Snoeck (J. Assoc. Inf. Syst., 2017)

Kiss the Documents! How the City of Ghent Digitizes Its Service Processes. - Amy Van Looy; Sabine Rotthier (Business Process Management Cases, 2018)

On the Synergies Between Business Process Management and Digital Innovation. - Amy Van Looy (BPM, 2018)

The Effect of Organization Size and Sector on Adopting Business Process Management. - Amy Van Looy; Joachim Van den Bergh (Bus. Inf. Syst. Eng., 2018)

Understanding the Alignment of Employee Appraisals and Rewards with Business Processes. - Aygun Shafagatova; Amy Van Looy (BPM, 2019)

A Practitioners' Point Of View On How Digital Innovation Will Shape The Future Of Business Process Management: Towards A Research Agenda. - Amy Van Looy; Geert Poels (HICSS, 2019)

Reviewing the historical link between Business Process Management and IT: making the case towards digital innovation. - Tahir Ahmad; Amy Van Looy (RCIS, 2019)

Business Process Ambidexterity and its impact on Business-IT alignment. A Systematic Literature Review. - Tomek Helbin; Amy Van Looy (RCIS, 2019)

How Beneficial is Social Media for Business Process Management? A Systematic Literature Review. - Jana Prodanova; Amy Van Looy (IEEE Access, 2019)

A roadmap for (un)successful BPM: positivist case studies. - Amy Van Looy; Jan Devos (Bus. Process. Manag. J., 2019)

Holistic Guidelines for Selecting and Adapting BPM Maturity Models (BPM MMs). - Wasana Bandara; Amy Van Looy; John C. Merideth; Lara Meyers (BPM (Forum), 2020)

A Classification of Digital-Oriented Work Practices. - Pooria Jafari; Amy Van Looy (Business Process Management Workshops, 2020)

Adding Intelligent Robots to Business Processes: A Dilemma Analysis of Employees' Attitudes. - Amy Van Looy (BPM, 2020)

A systematic review of Green Business Process Management. - Dries Couckuyt; Amy Van Looy (Bus. Process. Manag. J., 2020)

Capabilities for managing business processes: a measurement instrument. - Amy Van Looy (Bus. Process. Manag. J., 2020)

Innovating Organizational Processes With New Technologies: Problems and Solutions. - Amy Van Looy (IT Prof., 2020)

About a Process-Technology Fit for Process Improvements in an Ambidextrous Environment. - Tahir Ahmad; Amy Van Looy (Business Process Management Workshops, 2021)

A call for 'Holistic' Business Process Management. - Wasana Bandara; Amy Van Looy; Michael Rosemann; Lara Meyers (Problems@BPM, 2021)

Process Innovation in the EU Public Sector Through the Lens of BPM Ambidexterity. - Tomasz Helbin; Amy Van Looy (Business Process Management Workshops, 2021)

Intelligent Robots in Business Processes: A Students' Perspective. - Amy Van Looy; Gilles Bauwens; Krzysztof Zaniewski (Business Process Management Workshops, 2021)

Identifying green business process maturity levels by classifying ecolabels. - Dries Couckuyt; Amy Van Looy (ECIS, 2021)

An exploration of green business process maturity based on ecolabels. - Dries Couckuyt; Amy Van Looy (Bus. Process. Manag. J., 2021)

Alignment patterns for process-oriented appraisals and rewards: using HRM for BPM capability building. - Aygun Shafagatova; Amy Van Looy (Bus. Process. Manag. J., 2021)

A quantitative and qualitative study of the link between business process management and digital innovation. - Amy Van Looy (Inf. Manag., 2021)

An empirical study on Green BPM adoption: Contextual factors and performance. - Dries Couckuyt; Amy Van Looy (J. Softw. Evol. Process., 2021)

Developing a tool for process-oriented appraisals and rewards: Design science research. - Aygun Shafagatova; Amy Van Looy (J. Softw. Evol. Process., 2021)

On Current Job Market Demands for Process Mining: A Descriptive Analysis of LinkedIn Vacancies. - Simin Maleki Shamasbi; Amy Van Looy; Barbara Weber; Maximilian Röglinger (Business Process Management Workshops, 2022)

Toward Digital ERP: A Literature Review. - Benjamin De Brabander; Amy Van Looy; Stijn Viaene (RCIS, 2022)

Reconsidering the Notion of "Operating Model" in the context of Innovation and Transformation. A Systematic Literature Review. - Bart van der Heijden; Stijn Viaene; Amy Van Looy (CBI (1), 2022)

Adopting Digital-Oriented Work Practices That Facilitate Work Satisfaction. - Pooria Jafari; Amy Van Looy (IEEE Access, 2022)

A Configuration Taxonomy of Business Process Orientation. - Amy Van Looy; Peter Trkman; Els Clarysse (Bus. Inf. Syst. Eng., 2022)

Exogenous Shocks and Business Process Management. - Maximilian Röglinger; Ralf Plattfaut; Vincent Borghoff; Georgi Kerpedzhiev; Jörg Becker 001; Daniel Beverungen; Jan vom Brocke; Amy Van Looy; Adela del-Río-Ortega; Stefanie Rinderle-Ma; Michael Rosemann; Flávia Maria Santoro; et al. (Bus. Inf. Syst. Eng., 2022)

Process innovation capability in less-structured business processes: a systematic literature review. - Joklan Imelda Camelia Goni; Amy Van Looy (Bus. Process. Manag. J., 2022)

Employees' attitudes towards intelligent robots: a dilemma analysis. - Amy Van Looy (Inf. Syst. E Bus. Manag., 2022)

Towards a Measurement Instrument for Assessing Capabilities When Innovating Less-Structured Business Processes. - Joklan Imelda Camelia Goni; Amy Van Looy (Business Process Management Workshops, 2023)

Organizational Culture and BPM Ambidexterity in the EU Public Sector: the FADE Model. - Tomasz Helbin; Amy Van Looy (HICSS, 2023)

Impact of digital Industry 4.0 innovations on interorganizational value chains: a systematic literature review. - Claus Nottbrock; Amy Van Looy; Steven De Haes (Bus. Process. Manag. J., 2023)

The biggest business process management problems to solve before we die. - Iris Beerepoot; Claudio Di Ciccio; Hajo A. Reijers; Stefanie Rinderle-Ma; Wasana Bandara; Andrea Burattin; Diego Calvanese; Tianwa Chen; Izack Cohen; Benoît Depaire; Gemma Di Federico; Marlon Dumas; et al. (Comput. Ind., 2023)

Process performance measurement. - Amy Van Looy (Handbook on Business Process Management and Digital Transformation, 2024)

Capability and maturity models in business process management. - Oktay Türetken; Amy Van Looy (Handbook on Business Process Management and Digital Transformation, 2024)

From Emerging Technologies to Business Opportunities - Interviews with Academics and Business Experts - Amy Van Looy (Springer, 2024)

A Theoretical Lens on Maturity Models As Boundary Objects. - Amy Van Looy; Michael Rosemann; Wasana Bandara (HICSS, 2024)

Linking Process Innovation Maturity to Sustainability: Insights from a Systematic Literature Review. - Ika Nurkasanah; Amy Van Looy (I3E, 2024)

A Systematic Literature Review on Service Robot Attributes and Organizational Climate's Role. - Dhyana Paramita; Amy Van Looy; Peter Vlerick (I3E, 2024)

Classifying Healthcare and Social Organizations in Cybersecurity Profiles. - Steve Ahouanmenou; Amy Van Looy; Geert Poels; Petra Andries; Thomas Standaert (RCIS (1), 2024)

Business Process Performance. - Tahir Ahmad; Amy Van Looy; Aygun Shafagatova (Bus. Inf. Syst. Eng., 2024)

Developing a framework for innovating less-structured business processes: a Delphi study. - Joklan Imelda Camelia Goni; Amy Van Looy (Inf. Syst. E Bus. Manag., 2024)

Business process management in the age of AI - three essential drifts. - Michael Rosemann; Jan vom Brocke; Amy Van Looy; Flávia Maria Santoro (Inf. Syst. E Bus. Manag., 2024)

Unlocking Value: Exploring Use Cases on Contributing Digital Resources between Companies. - Bart van der Heijden; Stijn Viaene; Amy Van Looy (HICSS, 2025)

Process-Technology Fit Decisions: Evidence From an Expert Panel and Case Studies. - Tahir Ahmad; Amy Van Looy (J. Softw. Evol. Process., 2025)

Developing a decision tree to improve a maturity model's usability: an example for digital work maturity. - Pooria Jafari; Amy Van Looy (Inf. Syst. E Bus. Manag., 2025)