Human Aspects in Product and Service Development. - Gabriela Unger Unruh; Ana Maria Kaiser Cardoso; Kássia Renata da Silva Zanão; Thiago Augusto Aniceski Cezar; Roberta Ferrari de Sá; Osíris Canciglieri Júnior (IHSED, 2019)

Understanding Service Design in the Context of Servitization. - Ana Maria Kaiser Cardoso; Pedro da Rocha Loures Robell; Guilherme Brittes Benitez (PLM (1), 2023)