Advanced Question and Answering Systems for Community Development. - Queen Esther Booker; Ana V. Lopez; Michael J. McQuaid; Scott Farrar (HICSS, 2002)

Embedding Facilitation in Group Support Systems to Manage Distributed Group Behavior. - Ana V. Lopez; Queen Esther Booker; Natallya S. Shkarayeva; Robert O. Briggs; Jay F. Nunamaker Jr. (HICSS, 2002)