Expectations Towards the Adoption of Workflow Systems: The Results of a Case Study. - Mário Lousã; Anabela Sarmento; Altamiro Machado (CRIWG, 2000)

Impact Evaluation of Organisational Changes Enabled by Workflow Systems. - Anabela Sarmento; Altamiro Machado (CRIWG, 2000)

The Adoption of Workflow Systems: Proposal of a Model for a Methodology to Analysis-The Impact of Workflow Systems in Organisations. - Anabela Sarmento; Altamiro Machado (ICEIS, 2000)

The Organizational Context in the Use of a Workflow System. - Anabela Sarmento (Encyclopedia of Information Science and Technology (V), 2005)