Multi-store consumer satisfaction benchmarking using spatial multiple criteria decision analysis. - Anastasia S. Saridou; Athanasios P. Vavatsikos; Evangelos Grigoroudis (Oper. Res., 2024)

Spatial multicriteria customer satisfaction analysis: the case of the single-store retailer. - Anastasia S. Saridou; Athanasios P. Vavatsikos; Evangelos Grigoroudis (Oper. Res., 2025)