Predictive value of comments in the service engagement process. - Stephen Carman; Ray Strong; Anca Chandra; Sechan Oh; W. Scott Spangler; Laura Anderson; Bernard J. Jansen (ASIST, 2012)

Forecasting Service Profitability. - Jeanette Blomberg; Neil H. Boyette; Anca Chandra; Sechan Oh; Ruoyi Zhou; Ray Strong; Wayne Jones; Oliver Gehb; Alexander Vogt; Gerhard Satzger (IEEE SCC, 2014)

Forecasting Workloads in Multi-step, Multi-route Business Processes. - Sechan Oh; Ray Strong; Anca Chandra; Jeanette Blomberg (IEEE SCC, 2014)

Automatic Discovery of Service Name Replacements Using Ledger Data. - Suppawong Tuarob; Conrad S. Tucker; Ray Strong; Jeanette Blomberg; Anca Chandra; Pawan Chowdhary; Sechan Oh (SCC, 2015)

An Empirical Study on Hybrid Recommender System with Implicit Feedback. - Sunhwan Lee; Anca Chandra; Divyesh Jadav (PAKDD (1), 2016)

A Policy-Driven Framework for Document Classification and Enterprise Security. - Ebelechukwu Nwafor; Pawan Chowdhary; Anca Chandra (UIC/ATC/ScalCom/CBDCom/IoP/SmartWorld, 2016)

Discovering Discontinuity in Big Financial Transaction Data. - Suppawong Tuarob; Ray Strong; Anca Chandra; Conrad S. Tucker (ACM Trans. Manag. Inf. Syst., 2018)