Measuring Process Innovations and Improvements. - Anna Börjesson; Anders Baaz; Jan Pries-Heje; Magnus Timmerås (Organizational Dynamics of Technology-Based Innovation, 2007)

Appreciating Lessons Learned. - Anders Baaz; Lena Holmberg; Agneta Nilsson; Helena Holmström Olsson; Anna Börjesson Sandberg (IEEE Softw., 2010)