Applying the Lead User Method for Designing e-Services - Practical Techniques and Experiences. - Martin Henkel; Erik Perjons; Anders Thelemyr (IESS, 2013)

Language Technology for eGovernment - Business Cases. - Martin Henkel; Erik Perjons; Eriks Sneiders; Jussi Karlgren; Johan Boye; Anders Thelemyr (WorldCIST (1), 2014)