Lean Six Sigma to Improve Customer Service Processes: A Case Study. - Genett Jiménez-Delgado; Hugo Hernández Palma; Nadia León Castro; Anderson Nieto-Granados; Dairo Novoa; Jairo Martínez Ventura (HCI (26), 2024)

A Hybrid Multi-criteria Decision-Making Model for Supplier Selection Based on Secure International Commerce: A Case Study of the Lithography Industry. - Genett Isabel Jiménez-Delgado; Hugo Hernández Palma; Dionicio Neira-Rodado; Bellanith Ruth Lucena León Castro; Anderson Nieto-Granados; Dairo Novoa; Felipe Acosta Ortega; Osman Redondo Bilbao; Jairo Martínez Ventura (HCI (64), 2024)

Creation of a Multi-purpose Public-Private Partnership Paradigm for the Provision of Medical Emergency Services: A Bibliometric Review. - Hugo Hernández Palma; Genett Isabel Jiménez-Delgado; Anderson Nieto-Granados; Dionicio Neira-Rodado; Ana Maria Donado-Acosta (HCI (27), 2025)

Sustainability Models in Project Management in Health Sector Service Organizations: A Bibliometric Study. - Hugo Hernández Palma; Genett Isabel Jiménez-Delgado; Anderson Nieto-Granados; Dionicio Neira-Rodado; Paola Zambrano Roa (HCI (27), 2025)