Optimizing Trust in E-Government: Evaluating Social Media Dynamics and Government Protocols Using Fuzzy Sets Qualitative Comparative Analysis. - Marlan Hutahaean; Andri Dayarana K. Silalahi; Ixora Javanisa Eunike; Andrean Agaventa Silgirana Silalahi; Do Thi Thanh Phuong (ICIMTech, 2024)