Shared Services Strategies and Their Determinants: A Multiple Case Study Analysis in the Public Sector. - Jörg Becker 001; Björn Niehaves; Andreas Krause 003 (AMCIS, 2009)

Shared Service Center vs. Shared Service Network: A Multiple Case Study Analysis of Factors Impacting on Shared Service Configurations. - Jörg Becker 001; Björn Niehaves; Andreas Krause 003 (EGOV, 2009)