Modelling Critical Success Factors in mCommerce-Programs. - Andreas Rusnjak (BPSC, 2009)

On Leveraging Business Processes to deal with Critical Success Factors. - Andreas Rusnjak; Marwane El Kharbili (GI Jahrestagung, 2009)

Managing the Dynamics of E/mCommerce with a Hierarchical Overlapping Business-Value-Framework. - Andreas Rusnjak; Marwane El Kharbili; Hristomir Hristov; Andreas Speck (AINA Workshops, 2010)

Realization of Business Processes. - Andreas Speck; Andreas Rusnjak; Marcel Schulz (GI Jahrestagung (2), 2010)