How does information overload about COVID-19 vaccines influence individuals' vaccination intentions? The roles of cyberchondria, perceived risk, and vaccine skepticism. - Andreawan Honora; Kai-Yu Wang; Wen-Hai Chih (Comput. Hum. Behav., 2022)

How the emoji use in apology messages influences customers' responses in online service recoveries: The moderating role of communication style. - Kai-Yu Wang; Wen-Hai Chih; Andreawan Honora (Int. J. Inf. Manag., 2023)

Investigating antecedents of brand value co-creation behaviors in social media based brand communities. - Kai-Yu Wang; Wen-Hai Chih; Andreawan Honora; Yuping Wu 004 (Electron. Commer. Res. Appl., 2024)

Gaining customer engagement in social media recovery: the moderating roles of timeliness and personalization. - Andreawan Honora; Kai-Yu Wang; Wen-Hai Chih (Internet Res., 2024)

The dark side of employee-generative AI collaboration in the workplace: An investigation on work alienation and employee expediency. - Shenyang Hai; Tianyi Long; Andreawan Honora; Arnold Japutra; Tengfei Guo (Int. J. Inf. Manag., 2025)