The Enabling States Approach: Designing Usable Telecommunications Services. - Paul F. Byerley; Jon May; Andy Whitefield; Ian Denley (IEEE J. Sel. Areas Commun., 1991)

Case study in human factors evaluation. - Andy Whitefield; Alistair G. Sutcliffe (Inf. Softw. Technol., 1992)

Planning for multiple task work: an analysis of a medical reception worksystem. - Becky Hill; John Long; Walter Smith; Andy Whitefield (INTERCHI, 1993)

On Distinguishing Work Tasks and Enabling Tasks. - Andy Whitefield; Anthony Esgate; Ian Denley; Paul F. Byerley (Interact. Comput., 1993)

Comparative Analysis of Task Analysis Products. - Andy Whitefield; Becky Hill (Interact. Comput., 1994)

An Experimental Evaluation of a Normative User Interface Design for the Configuration of Telecommunication Services. - Ian Denley; Becky Hill; Andy Whitefield (IS&N, 1995)

A design-oriented framework for modelling the planning and control of multiple task work in secretarial office administration. - Wally Smith; Becky Hill; John Long; Andy Whitefield (Behav. Inf. Technol., 1997)

A Case History in Applying Task Analysis in the Design of a Multimedia Cooperative Document Production System. - Ian Denley; Andy Whitefield (J. Am. Soc. Inf. Sci., 1998)