An online forum as a user diary for remote workplace evaluation of a work-integrated learning system. - Valentina Lichtner; Angela P. Kounkou; Amir Dotan; José P. Kooken; Neil A. M. Maiden (CHI Extended Abstracts, 2009)

Exploiting Codified User Task Knowledge to Discover Services at Design-Time. - Konstantinos Zachos; Angela P. Kounkou; Neil A. M. Maiden (Int. J. Syst. Serv. Oriented Eng., 2012)