Challenges and Strategies for Information Systems in the Decision-Making Process to Face the COVID-19 Pandemic: The São Paulo Case. - Alessandro Santiago dos Santos; Igor C. Teixeira; Rodrigo Neves; Icaro Gonçales; Angelina Inacio; Eduardo T. Ueda; Eduardo Felipe Zambom Santana; Higor Amario de Souza; Fabio Kon (WorldCIST (3), 2021)