Multi-channel consumer behavior: online and offline travel preparations. - Geke van Dijk; Shailey Minocha; Angus Laing (CHI Extended Abstracts, 2006)

Consumers, channels and communication: Online and offline communication in service consumption. - Geke van Dijk; Shailey Minocha; Angus Laing (Interact. Comput., 2007)

Design guidelines for B2C e-commerce in virtual worlds. - Minh Quang Tran; Shailey Minocha; Dave Roberts; Angus Laing; Darren Langdridge (BCS HCI, 2011)

Investigating affordances of virtual worlds for real world B2C e-commerce. - Minh Quang Tran; Shailey Minocha; Dave Roberts; Angus Laing; Darren Langdridge (BCS HCI, 2011)

A Means-End Analysis of Consumers' Perceptions of Virtual World Affordances for E-commerce. - Minh Quang Tran; Shailey Minocha; Dave Roberts; Angus Laing; Darren Langdridge (INTERACT (1), 2011)