Media Equation Revisited: Do Users Show Polite Reactions towards an Embodied Agent? - Laura Hoffmann 001; Nicole C. Krämer; Anh Lam-chi; Stefan Kopp (IVA, 2009)

Jumping the Border in the Blogosphere?: A Cross-Cultural Comparative Study on the Motives of American, Russian, and German Bloggers for Writing and Commenting. - Nina Haferkamp; Anh Lam-chi; Nicole C. Krämer (Int. J. Interact. Commun. Syst. Technol., 2011)