A Repeatable Collaboration Process for Usability Testing. - Gert-Jan de Vreede; Ann L. Fruhling; Anita Chakrapani (HICSS, 2005)

Assessing the Quality of Collaborative Processes. - Mariëlle den Hengst; Douglas L. Dean; Gwendolyn L. Kolfschoten; Anita Chakrapani (HICSS, 2006)