Effectiveness of Role Plays on Process-oriented Behaviour in Daily Work Practices: An Analysis in the Financial Services Sector. - Michael Leyer; Ann-Kathrin Hirzel; Jürgen Moormann (ECIS, 2015)

Understanding Online Financial Communities: What constitutes a Valuable Information Exchange for Users? - Ann-Kathrin Hirzel; Michael Leyer; Nick Russell; Alistair Barros; Jürgen Moormann (ECIS, 2016)

Achieving sustainable behavioral changes of daily work practices: The effect of role plays on learning process-oriented behavior. - Michael Leyer; Ann-Kathrin Hirzel; Jürgen Moormann (Bus. Process. Manag. J., 2018)