Empirical Evaluation of a Queueing Network Model for Semiconductor Wafer Fabrication. - Hong Chen 012; J. Michael Harrison 001; Avi Mandelbaum; Ann van Ackere; Lawrence M. Wein (Oper. Res., 1988)

The growth of service and the service of growth: Using system dynamics to understand service quality and capital allocation. - Erik Reimer Larsen; Ann van Ackere; Kim Warren (Decis. Support Syst., 1997)

Mode Locking and Chaos in a Deterministic Queueing Model with Feedback. - Christian Haxholdt; Erik Reimer Larsen; Ann van Ackere (Manag. Sci., 2003)

Self-organising behaviour in the presence of negative externalities: A conceptual model of commuter choice. - Ann van Ackere; Erik Reimer Larsen (Eur. J. Oper. Res., 2004)

Equipping Students to Reduce Lead Times: The Role of Queuing-Theory-Based Modeling. - Suzanne de Treville; Ann van Ackere (Interfaces, 2006)

Modelling Decisions Under Uncertainty In A Behavioural Queuing System. - Carlos Arturo Delgado Alvarez; Ann van Ackere; Karthik Sankaranarayanan; Erik Reimer Larsen (ECMS, 2011)

A queuing system with risk-averse customers: sensitivity analysis of performance. - Carlos Arturo Delgado Alvarez; Ann van Ackere; Erik Reimer Larsen (IEEM, 2011)

Study on Queuing Behavior in a Multichannel Service Facility using Experimental Methods. - Karthik Sankaranarayanan; Carlos Arturo Delgado Alvarez; Erik Reimer Larsen; Ann van Ackere (ICORES, 2012)

Behavioural Queuing With Interacting Customers And Service Providers: A Simulation Based Approach. - Carlos Arturo Delgado Alvarez; Ann van Ackere; Erik Reimer Larsen (ECMS, 2013)

The micro-dynamics of queuing: understanding the formation of queues. - Karthik Sankaranarayanan; Carlos Arturo Delgado Alvarez; Ann van Ackere; Erik Reimer Larsen (J. Simulation, 2014)

Managing capacity at a service facility: An experimental approach. - Carlos Arturo Delgado Alvarez; Ann van Ackere; Erik Reimer Larsen; Santiago Arango-Aramburo (Eur. J. Oper. Res., 2017)

Managing service facilities with endogenous arrival and service rates. - Carlos Arturo Delgado Alvarez; Ann van Ackere; Erik Reimer Larsen (Int. Trans. Oper. Res., 2020)

Service facilities with risk-averse customers: a simulation approach. - Carlos Arturo Delgado Alvarez; Ann van Ackere; Erik Reimer Larsen (Int. Trans. Oper. Res., 2022)