The role of big data in shaping ambidextrous business process management: Case studies from the service industry. - Luca Dezi; Gabriele Santoro; Heger Gabteni; Anna Claudia Pellicelli (Bus. Process. Manag. J., 2018)

Internal and external antecedents of open innovation adoption in IT organisations: insights from an emerging market. - Sabeen Hussain Bhatti; Gabriele Santoro; Aisha Sarwar; Anna Claudia Pellicelli (J. Knowl. Manag., 2021)