Hello Pepper, May I Tickle You?: Children's and Adults' Responses to an Entertainment Robot at a Shopping Mall. - Iina Aaltonen; Anne Arvola; Päivi Heikkilä; Hanna Lammi (HRI (Companion), 2017)

Monitoring the Acceptance of a Social Service Robot in a Shopping Mall: First Results. - Marketta Niemelä; Anne Arvola; Iina Aaltonen (HRI (Companion), 2017)