Will Renting Substitute Buying? Drivers of User Intention to Participate in Rental-Commerce. - Anne Fota; Katja Wagner; Hanna Schramm-Klein (ECIS, 2019)

Transferring Trust, Risk and Security on Users' Intention to Trade Cryptocurrency, Using PayPal as an Example. - Anne Fota; Jan-Lukas Selter; Hanna Schramm-Klein (ECIS, 2022)

"Help! I Have a Problem" - Differences between a Humanlike and Robot-like Chatbot Avatar in Complaint Management. - Anne Fota; Katja Wagner; Tobias Roeding; Hanna Schramm-Klein (HICSS, 2022)

The Impact of Digital Voice Assistants on the Everyday Life of Physically Disabled Users: Barriers, Drivers and Potential for Improvement. - Anne Fota; Hanna Schramm-Klein (HICSS, 2024)