Professional Communication in a Global Business Context: The Notion of Global Communicative Competence. - Leena Louhiala-Salminen; Anne Kankaanranta (IEEE Trans. Prof. Commun., 2011)

The Communicative Functions of Emoticons in Workplace E-Mails: : -). - Karianne Skovholt; Anette Grønning; Anne Kankaanranta (J. Comput. Mediat. Commun., 2014)

Diagrams in Contracts: Fostering Understanding in Global Business Communication. - Stefania Passera; Anne Kankaanranta; Leena Louhiala-Salminen (IEEE Trans. Prof. Commun., 2017)