Visualizing Conversational Structure: Effects of Conversation-Analytical Knowledge and Social Media Experience. - Leonie Bosveld-de Smet; Anne-Roos Bakker (Diagrams, 2018)

Node-Link Diagrams as Lenses for Organizational Knowledge Sharing on a Social Business Platform. - Anne-Roos Bakker; Leonie Bosveld-de Smet (ICCS, 2018)